We are at the core, customer experience managers. We exist to help people, to make their lives better, and to do so with a positive attitude. A cheerful attitude and a willingness to help are everything. Too many times in this industry community managers act like they are serving a life sentence. At East Hill we are joyful because we are people helping people. It feels good helping and it is so simple to help others because we enjoy what we do. That is the experience we want to share with our clients.
With over 100 years of combined property management experience, our approach, knowledge, and customer focus has helped make East Hill Property Management the premier property management company in the Tri-State area. We, at East Hill, strive to maintain the highest levels of professionalism, integrity, honesty, and fairness in our relationships with our clients.
We’re committed to achieving results while ensuring simplicity, peace of mind, and the complete satisfaction of our customers. We employ accountability, civility, and integrity in all endeavors, and pledge to uphold all of our promises. To our customers, we promise:
To Provide Value and Exceed Expectations
We are engaged in a highly competitive industry. Our survival is dependent upon our ability to produce superior results and a unique customer experience. We know we’ve done a good job when a customer hires us again or refers our service.
Open, Honest Communication
At EHPM, our experienced Property Managers will have honest discussions with you about your community. Every community board wants to keep their monthly fees low, yet maintain a vibrant living place with improved property values. Striking that balance is the challenge of every Executive Board and our vast experience with other communities will allow us to present the best possible solutions for your community allowing the board to spend their time living in the community instead of managing it.
To Serve Your Best Interests
Our allegiance is to our clients and we care for your interests FIRST! Be confident that when it comes to your interests, we promise we will do what is right, not necessarily what is expedient.