Architectural Committee


Are you getting ready to make an addition to your house or build a new shed or fence in your back yard? Before you break out the miter saw, make sure to get your plans approved by our association’s architectural committee.

While it may seem arbitrary from an individual homeowner’s standpoint, the architectural committee looks out for the entire community. Aside from stopping residents from painting pink polka dots on their houses, the committee’s job is to make sure that the size and style of the project, the type of building materials being used and the overall look of the new structure adhere to the association’s design requirements. Not only does this keep the community looking cohesive, it also helps to keep property values up by preventing individual structures from standing out. Of course, it’s also important to note that unapproved structures might legally have to be removed at the owner’s expense, so save yourself money and headaches by getting approval before building.

So when you’re ready to start your new project, or if the design of your project changes midway through building it, send your plans to the architectural committee first so that we can make sure they’re in compliance with the association’s design standards. If we do find any issues, we’ll let you know what they are and try to help you come up with other options. We appreciate all the hard work residents have done to make their homes and this community beautiful—help us keep this association looking great by keeping us in the loop of all your building projects.

Clubhouse 101


Since the clubhouse/recreation center is the “crown jewel” of our association, we need a clear access policy—and that means you must have your association ID to access the facility.

First and foremost, we want to know who is using the facility. Collecting data on how and when it’s used will help us do a better job of meeting your needs and improving services. If we have daily, weekly, monthly and annual figures on the time of day the facility is used the most, we can budget and staff appropriately. We will also be able to check our records if something, such as an injury report or damage claim, comes up days or weeks later.

In addition, the center—funded by your monthly assessments—is a privilege for association members in good standing, their renters and their guests. If you don’t pay your assessments and share in the cost of operations and upkeep, you won’t be able to use the facility. We also want to ensure that those who don’t live in our community—unless they’re a guest—aren’t contributing to the wear and tear of this valuable community asset.

Our priority is to make sure our members and guests are safe. With an access policy, we can minimize liability by requiring those who use the facility to sign waivers and verify that they are aware of all facility rules.

If you forget the ID that gives you access to the center, we usually give a one-time “freebie” and allow you to enter. We’ll just remind you to bring it with you on your next visit. We may verify your eligibility, especially at the first of a new fiscal year. Our policy applies to all members and guests equally.

Come enjoy your clubhouse/recreation center, but remember your ID card!

What is a Property Manager’s Role?


Our company employs highly-qualified professional community managers and staff, and we think residents should know what the manager has—and has not—been hired to do. The manager has two primary responsibilities: to carry out policies set by the board and to manage the association’s daily operations.

Some residents expect the manager to perform certain tasks that just aren’t part of the job. When the manager doesn’t meet those expectations, residents naturally are unhappy. Since we want you to be happy, we’re offering a few clarifications to help you understand what the manager does.

• The manager is trained to deal with conflict, but he or she will not get involved in quarrels you might be having with your neighbor. However, if association rules are being violated, the manager is the right person to call.

• While the manager works closely with the board, he or she is an advisor—not a member of the board. Also, the manager is not your advocate with or conduit to the board. If you have a concern, send a letter or e-mail directly to the board.

• Although the manager works for the board, he or she is available to residents. That doesn’t mean the manager will drop everything to take your call. If you need to see the manager, call and arrange a meeting. If a matter is so urgent that you need an immediate response, call the association emergency number or 911.

• The manager is always happy to answer questions, but he or she is not the information officer. For routine inquiries, like the date of the next meeting, please read the newsletter or check the association website.

• The manager is responsible for monitoring contractors’ performance, but not supervising them. Contractors are responsible for supervising their own personnel. If you have a problem with a contractor, notify the manager, who will forward your concerns to the board. The board will decide how to proceed under the terms of the contract.

• The manager inspects the community regularly, but even an experienced manager won’t catch everything. Your help is essential. If you know about a potential maintenance issue, report it to the manager.

• The manager does not set policy. If you disagree with a policy or rule, you’ll get better results sending a letter or e-mail to the board than arguing with the manager.

• The manager has a broad range of expertise, but he or she is not a consultant to the residents. Neither is he or she an engineer, architect, attorney or accountant. The manager may offer opinions, but don’t expect technical advice in areas where he or she is not qualified.

• Although the manager is a great resource to the association, he or she is not available 24 hours a day—except for emergencies. Getting locked out of your home may be an emergency to you, but it isn’t an association emergency. An association emergency is defined as a threat to life or property.