The bedrock of our success is our attention to detail, depth of service, and comprehensive expertise. The communities we serve, and their Homeowner’s Association Board of Directors, will all benefit from the skills, insight, and guidance of our property management specialists, who are required to have a degree in Real Estate Management, or hold a professional designation from the Community Associations Institute or the Institute of Real Estate Management. When it comes to solving problems and handling issues which require professionalism and maintaining a courteous demeanor, experience counts.
Each of our property managers have achieved at least the designation of CMCA and all have experience managing communities similar to yours.
East Hill also offers industry leading transparency and communications. Important community documents can be shared and organized in the documents section of our Caliber portal, thus providing residents with access to the most recent version.
We offer automated bill pay, and 24 – 7 access to community documents, account services, and even an email specifically for non-urgent maintenance requests so that you have what you need on your schedule, and it’s there when you need it. For urgent requests, we have a 24-hour emergency services number. Not yet an EHPM customer? Sorry, it’s for residents only.
Board members can also view real time accounting information by logging into Caliber and viewing bank records of daily transactions and account balances. This visibility of data enhances communication for all. Why is this important? This keeps the focus of board meetings on planning for the future, and not on the day to day. The ultimate product of successful property management is the satisfaction of resident owners. Our management team and staff realize that prompt, courteous service is an essential ingredient of an exceptional client relationship.